- Celebrate Our Opening With Incredible Discounts
Last updated: 31 March 2026
At Lozano Marble, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or providing us with your personal information, you consent to the practices described in this policy.
We may collect the following types of personal information:
We only collect information that is necessary for the purposes described in this policy.
We collect personal information directly from you when you:
We use your personal information to:
We will not use your personal information for any purpose that is incompatible with the reason it was collected, without your prior consent.
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Any third parties we engage are required to handle your information in accordance with the Australian Privacy Principles.
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use our website. This may include pages visited, time spent on the site, and browser type.
This information is used to improve our website and user experience. You can disable cookies through your browser settings, though this may affect certain features of our website.
Lozano Marble takes reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Your information is stored securely and is only accessible to authorised personnel who need it to carry out their responsibilities.
While we take every precaution, no data transmission over the internet can be guaranteed as completely secure. You provide your information at your own risk.
We retain your personal information for as long as it is needed for the purposes outlined in this policy, or as required by law. When information is no longer required, we will take reasonable steps to destroy or de-identify it.
Under the Australian Privacy Act, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
If you have subscribed to our newsletter or marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We will process your request promptly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
If you believe we have breached your privacy rights, please contact us in the first instance so we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
For any questions, requests, or concerns regarding this Privacy Policy, please contact us:
Last updated: 31 March 2026
These Terms & Conditions govern your use of the Lozano Marble website (lozanomarble.com.au) and any purchases or enquiries made through it. By accessing our website or placing an enquiry, you agree to be bound by these terms. Please read them carefully before using our services.
Lozano Marble is a natural stone supplier based in Sydney, Australia, located at 5 Hallstrom Place, Wetherill Park NSW 2164. We supply high-quality natural stone slabs to homeowners, stonemasons, architects, builders, designers, and developers.
For enquiries, contact us at:
By accessing and using this website, you agree to:
We reserve the right to restrict access to parts of this website at any time without notice.
All products displayed on our website are natural stone slabs subject to availability. As each slab is a unique natural product, colours, veining, and patterns may vary from images shown on our website.
All pricing displayed on our website is trade pricing, available to all customers including homeowners, builders, stonemasons, architects, and designers.
Prices are subject to change without notice. We reserve the right to correct pricing errors at any time. A confirmed quotation is required before any purchase is finalised.
Submitting an enquiry through our website does not constitute a binding order or contract. A formal quotation will be provided following your enquiry, and a purchase is only confirmed once full payment has been received.
We reserve the right to decline any order or enquiry at our discretion.
All showroom visits are by appointment only. We ask that you book in advance to ensure we can provide you with the highest level of service and attention.
Appointments can be booked through our website or by contacting us directly.
Stone is typically collected directly from our premises by your appointed stonemason. Where delivery is required, this can be arranged at an additional cost. Delivery pricing will be confirmed at the time of quotation.
Risk and responsibility for goods passes to the customer upon collection or delivery. We are not liable for any damage that occurs during transportation once goods have left our premises.
Payment is required in full prior to the release of any goods. We accept the following payment methods:
All prices are in Australian Dollars (AUD) and include GST where applicable.
Due to the natural and unique characteristics of stone products, we do not accept returns or exchanges unless the product delivered is materially different from what was agreed upon in writing at the time of purchase.
Claims for damaged or incorrect goods must be made within 48 hours of collection or delivery, with supporting photographic evidence. We will assess each claim on a case-by-case basis.
We are not liable for any costs associated with fabrication, installation, or labour incurred in connection with defective or incorrect products.
All content on this website, including but not limited to text, images, logos, and graphics, is the property of Lozano Marble and is protected by Australian copyright law. You may not reproduce, distribute, or use any content from this website without our prior written consent.
To the fullest extent permitted by law, Lozano Marble is not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of our products.
Nothing in these Terms & Conditions excludes or limits any rights you may have under the Australian Consumer Law.
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms. The date at the top of this page indicates when these terms were last updated.
If you have any questions about these Terms & Conditions, please contact us:
